Gold Eagle Service Guarantees 

 

Life is replete with disappointments. We don’t plan on being another one…Making you smile at a job well-done is our only goal. The Gold Eagle Services superheroes are driven to doing it right the first time and taking all the stress and anxiety out of maintaining your HVAC system

Gold Eagle Services Guarantees*

With years of experience delivering the highest quality service available to our customers, Gold Eagle Services has become a leader in the industry as the trusted and reliable provider for your heating and cooling services in and around Austin, Texas

At Gold Eagle Services, we offer a number of guarantees on our work. These guarantees protect you and your home, and validate your confidence in our team. Our goal is to provide you with AC or heater repair, installation, and maintenance services you rely on without a second thought. We do the job right the first time – guaranteed.

LIFETIME GUARANTEE ON ALL RECOMMENDED REPAIRS*

We value your “Time” Guarantee*

Our experienced customer service representatives will schedule an appointment that is convenient for you. Before our Service Expert arrives at the appointment time, we will give you a call so you don’t have to waste your valuable time waiting or worrying.

Workmanship Guarantee*

Our Service Experts are the best in skill, attitude and workmanship. We provide ongoing training keeping them up to date with new market developments. That means you get the most knowledgeable Service Expert in the business. They will care for your home and complete the job in a timely manner with precision. They will clean up when they are finished and will take personal responsibility for your satisfaction. They will not smoke or swear in or near your home and are drug free. If, when they have finished in your home they have not performed in accordance with these high standards, we will align with the customer on a fair & reasonable outcome.

No Quibble Guarantee*

If anything is missed that is necessary for the proper operation of your system, we will take care of it at no cost to you.

Performance Guarantee*

We guarantee that your system will heat and cool your home to our design temperatures, or we will correct it at no cost to you.

We value your “Home” Guarantee*

Our Service Experts use floor protecting shoe covers and tarps to protect your home. We make sure they leave your home’s interior in the same condition it was in before they arrived. If we don’t get it to your satisfaction we will clean your home.

Clean Air Guarantee*

If you choose Gold Eagle Services to help you dramatically improve the air quality in your Austin home, then you need to do so knowing that if in the first 90 days, you are not 100% happy with the air quality in your home, we will remove the air filtration system and refund that portion of your investment.

We value your “Satisfaction” Guarantee*

We agree to accept responsibility for your complete satisfaction with the materials we use and the workmanship we provide. During the first year, if you are dissatisfied with our service or our people for any reason, we will do whatever it takes to make it right and correct the problem to your satisfaction.

One Year “Test Drive” Guarantee*

If you are unhappy with your new system at any time during the first 12 months, we will make any changes necessary or replace it with a system of equal value, at no cost to you

Lifetime Replacement Guarantee*

Gold Eagle Services warrants and guarantees to the original purchaser, that should customer accept and purchase Gold Eagle’s recommended repair, such repair shall be free from defect in materials and workmanship under normal use and conditions for as long as the customer owns the residence in which the recommended repair was provided or until the unit in which the Covered Repair was performed, if applicable, is replaced.

 

*Conditions & Restrictions May Apply/ Please Call For Details (512) 399-5634