Gold Eagle Reviews & Testimonials
Gold Eagle Services is our go-to for any HVAC related issues. This is the second time this summer that Gold Eagle has saved the day! Our unit is 19 years old and I'm sure that it would be easy for another AC company to say that we need to replace it. ...However, each time Gold Eagle has come out they are able to remedy the issue and help us get the longest life possible out of our unit, safely and efficiently. Additionally, Gold Eagle is is prompt, professional, friendly and knowledgable. The technicians kindly explain what they are doing and what needs to be done in a way that I can understand. Bonus that this is a local, family owned business. We have referred neighbors to Gold Eagle as well and they have also had a very positive experience. Thanks, Gold Eagle!!
The team here is great. I called at 6pm and was able to get an appointment early in the morning next day to get the A/C looked at. Technician was on time, offered us a fair price for repair or replacement of our condenser. Given age of our condenser, we ...opted for replacement. Within a couple hours of accepting the invoice, the technician was back at our house and had the job complete by 5pm (same day as initial estimate). Thank you! Will be coming back to this company when we are ready to have our duct work redone.
Gold Eagle Services has exceeded our expectations once again. They responded quickly, came over very fast and took care of our mini splits units leaking and not working properly. They are the place to go if you want professionals to help you with ...anything HVAC related. Highly recommend.
I have had experienced with other AC companies but so far Gold Eagle is the most honest and has the most prompt and efficient service in Austin Tx!! Keating is very helpful and shared his knowledge and experience. I will definitely advice my family, ...friends and co workers to check out Gold Eagle for hvac issues! Very reliable company !
We had Gold Eagle Services come out to assess the unit on the first floor. They were able to come out and fix the issue. When another issue occurred on our second level we immediately called them to fix the second issue. When they came out they added ...refrigerant to our unit. Less than one week later our unit was exhibiting the same issue. We called Gold Eagle to come back out and fix the same problem. They said they would not come out without charging us the $69 diagnostic fee. We explained to them, not only are we retuning customers but they were out less than one week ago for the SAME unit. Unwilling to work with us and help solve the issue. We ended up going with another company.
These guys are awesome!! They came out. Told us everything was running well, did an easy fix and charged us accordingly. You have customers for life. Thank you for your honesty!
Super punctual and friendly service. Thanks guys!
Keating is a young and ambitious professional who knows his trade well and was very accessible and accommodating to help me solve my problem with my AC. Highly recommended!
Gold Eagle Services comes highly recommended for their timely and professional services. Jeff particularly was great to work with, explaining everything through the process and working in a professional manor.
Ray was professional, on-time, knowledgeable and price was reasonable.
My AC went out a few days ago and after not hearing back from the first guy who came to look at it my landlord called Gold Eagle. I don't think it was even an hour from the time he called to the time they showed up! Art was very professional & friendly & ...was able to get my AC working again in no time! Hopefully there won't be a next time, but if there is we won't waste time calling anyone other than Gold Eagle Services. Thanks so much!
Made a request online and Golden Eagle services reached out the same day I submitted a form. They set me up with a date and time. The tech was friendly, got the job done in a timely manner, and professional.
I was having trouble with two air conditioning units, and they sent someone out right away. He was professional, and he quickly diagnosed and solved the problems.
I really appreciate Ray’s professionalism. He took a look at my system, showed me pictures of what needs fixing and gave me several options. Thank you!
Got to say “blown away”. I would 100% recommend this company.
Great company and have used for years. The team is always very responsive and helpful, prices can’t be beat!
AC went down called Gold Eagle based on excellent reviews. Very friendly efficient Office staff step up service appointment. Was not disappointed, on time, excellent professional service. Highly recommend Gold Eagle Services.
I called and scheduled an appointment but they called and asked if they could come earlier which was even better. The two young men who showed were very polite and professional and quickly diagnosed the problem. They made and temp repair, ordered the ...part and came back the next morning to complete. Can not say enough about what a great customer experience it was and the quality of service I received. Highly recommend them to everyone; such a great company.
The tech that they sent out, Ray, notified me that he could come earlier and he fixed our problem quickly. Very fair repair cost, too.
Quick response. Fixed the problem. I had a question on my bill and they were eager to make it right. Actually seemed to be interested in a happy customer.
Amazing service. Very responsive and always do what they say they will do. I had a new construction with no manual J and D from the previous company. They took care of us like a family. Thanks Keating.
Keating was an absolute godsend. I'm so glad we found Golden Eagle Services. He serviced our ac unit and went above and beyond in his willingness to speak to our potential buyer. For their professionalism, expertise, and customer service, I would ...highly recommend Golden Eagle Services for your ac needs. Thanks a mil!
Keating was professional from the moment He answered our call. Upon arriving on time to donning PPE he was polite and thoroughly explained our options. He didn’t try to up sell us on what we didn’t need to fix our issue. We will use in the future and ...will recommend.
All was as advertised!! We’ll call them again!!
Service Rep’s are always polite & courteous.
Rarely have I seen such service, communication, and great work. I had multiple AC failures over a weekend at various properties and they showed up on time (for real, on time) the same day and was texting them in the evening about next steps, quotes, etc ...to be done the following day about major repairs. I cannot recommend enough; I have three properties and they have won me over as my go-to AC and Heating professionals.
Had some AC trouble, they came out and got it running cool again on the same day. Technician seemed like a very honest guy, very fair pricing. Would use again
Keating was extremely informative and helpful. Gold Eagle was fast with coming out to my house, and very competitive pricing!
I have used Gold eagle services at several of my proprieties now. They have always been super fast to respond, professional, courteous, trustworthy, and fair. I highly recommend this company for any problems you may have with your heat or air ...conditioning.Their employees have always been willing to do whatever it takes to make the customer happy and do it with a smile on their face. Thank you guys - sincerely a satisfied apartment maintenance supervisor
Excellent service- they brought back to life my home AC in no time - now im ready for the summer
Awesome service! They gave me a time they'd be available and could make it to my house. They were right on time and explained everything they were doing along with measures to prevent having to call back. More than satisfied with the service!
Fully recommend this company. Communication was on point, the technician was punctual and he took the time to answer all my questions and educate me on basic actions to keep my old HVAC unit working well.
I am SO glad I found gold eagle. I’ll never use another company. They were friendly, knowledgeable, fast and affordable. They were real with me on what needed to be done vs what could wait. Loved my experience!!
I am very satisfied with Gold Eagle Services. They went over and beyond my expectations. Definitely recommend these folks! Thank you.
Best AC & Heating services in Austin, hands down. Incredible speed, fast responsiveness, & unparalleled expertise make Gold Eagle the place I always call. Highly recommend Keating as your service technician for his extreme & detailed expertise on ...everything HVAC.
Very professional and courteous
Keating’s knowledge, expertise and customer service are the best in the industry! Highly recommend!
They offered great value and were very good at communicating with me the customer. The work crew who came to install the new unit had a great work ethic and did a good Job.
The best A/C company I have ever worked with! They are professional, timely and honest. Glad there is a company like Gold Eagle here in Austin!
This is the most honest, punctual, knowledgeable and reasonably priced AC company in town. Excellent customer service! Highly recommended!
Gold Eagle Services have proven to be an honest and reliable service company. I'm impressed with their knowledge and the degree of patience & work ethics that they have in order to provide a quality job and customer satisfaction.
Keating and crew offered a prompt response to a mid summer A/C breakdown. He showed up at 730pm to check out my system and was answer questions via text for the next 3 hours from me. Gold Eagle was at my house the next morning doing a complete gut and ...install of a new HVAC system and were done by 430pm! I was referred to Gold Eagle from my neighbor and would offer my recommendation to anyone looking for personal, knowledgeable, and flexible service.
Dave was super friendly in getting me service dispatched as soon as possible. In today's fast moving world, being professional and cordial are hard to come by. His crew came and had my A/C back up and running again within 15 minutes. This company will ...always be my go to for everything HVAC.
The technicians were very qualified and curtious. They arrived, diagnosed the problem then fixed it in less than 20 minutes. I highly recommend using this company if you want the job done professionally and efficiently at a great price. No attempts at ...upselling or pushing of any kind. Most AC companies I've dealt with in the past treat me like a rube or a mark (if they can even speak English) then try talking me into buying new HVAC systems or they asked me questions about my older unit then take any drip or squeak I'd report and exaggerate them to scare me of all the terrible possibilities if I didn't buy a new system from them right away etc... not the Golden Eagle guys. This company really serves the customer's needs at very affordable prices without any upsell. Top shelf company and technicians. I recommend this company if you're on a budget. (like me) I will definitely recommend this company to friends and use them next time I need HVAC services. As someone who's disabled on a fixed income it's nice knowing there's still honest companies that don't size you up trying to bilk every dollar they can from you for services or repairs you don't need or want. Golden Eagle is a company that really puts you at ease for something that is so important to your quality of life like air conditioning. Great pricing, qualified respectful technicians and fast work...what more can you ask for?
Prompt, knowledgeable and respectful. I am referring Gold Eagle Services with confidence !
They were great to deal with from the first phone call. The young man who came out for the service appt was on time and so nice, fixed it quickly and was prepared! He smiled the whole time even though it was 100 degrees outside!
Short notice request. Came as promised and great service.
Great service. Great employees. Will use again. Fixed the issue and communicated well through the whole process.
I couldn’t believe how quickly Keeran fixed my issue. He was incredibly friendly and very knowledgeable. In fact, he gave a few pointers for future maintenance so that my compressor lasts longer. I can not recommend this company enough.
Used a couple of companies who could not solve heating problem/thermostat issue. Gold Eagle Services solved the problem quickly and very professionally, communicating issues and timing along the way. Would highly recommend them.
Five stars for great service, communication, and friendliness from Gold Eagle Services! Made an appointment on Wednesday for Keating to come out on Saturday - such a smooth booking experience. Keating messaged and showed up within the stated timeframe. ...He inspected everything, explained what was wrong, and fixed it just in time for the hot Texas summer! All in all, it took about two hours. I definitely recommend giving Gold Eagle Services a call!
Excellent service! Thorough, professional, reasonable pricing and explained everything that needed to be done. Really appreciated their timeliness in this Texas heat. I would definitely recommend them and will use them again in the future.
We HIGHLY recommend Gold Eagle Services...it is an expertly and efficiently managed company...the technicians who come to your home maintain a high standard of expertise, professionalism and honesty and take the time and make the effort to be certain ...you, as consumer, understand about your AC/Heating system. The cost of their services is not only fair and clearly explained...you get even more value because you can depend on and trust their skills and expertise. It is, and has been, for us a truly unique and pleasant opportunity to work with this family/ locally owned business.
Amazing and prompt service. Best quote in town.
They came out when they said they would, offered several options, charged a fair price which was what we agreed upon in advance, and everything went fine. Keating was very knowledgeable and friendly. I had an Airbnb guest staying there at the time while ...I was out of town and they also commented on how professional and friendly the service tech was.
Gold Eagle came quickly when I really needed them because my AC was leaking and causing water damage! It was a headache but they made the process smooth and came and drained what needed to be drained. But I was so happy with the service that I had them ...replace the old cheap pan that was installed by another company a few years ago that didn't end up lasting. These guys know what they're doing, install quality products and I'm very happy with the results knowing that I don't have to worry about this happening again. I highly recommend them!
Very friendly staff, got the job done in a timely manner, very professional. I would definitely recommend Gold Eagle Services for your cooling & heating needs.
I could not be happier with the service and the techs that serviced my system. I have a geothermal system and it is difficult to find a company that knows how the system works and how to troubleshoot a problem. Very professional and responsive!! I would ...recommend this service company very highly!
I don’t typically write reviews, but Gold Eagle is certainly deserving of my comments. In August, they installed two heating and AC units in a rental house I have. Their bid was the lowest of three local companies and it was all-inclusive (tax, ...application for energy rebates, and the cost and hassle of a permit). They honored their appointment times and completion timetable, which helped me maximize my schedule. I also appreciated the quick response to my questions and emails. As an added bonus, they gave an extended year of warranty and two annual check-ups for the system. Not surprising, I choose to recently use them in my own house and had the same positive experience.
Keating was very focused, knowledgeable and was able to have us up and cooling in no time at all. I would recommend them without hesitation.
Strongly recommend Gold Eagle Services for your AC needs!! Was assigned to them through Choice Warranty for next day service on our 34 year old air conditioner, but when I called Gold Eagle to see if there was an earlier time slot, they sent someone ...within an hour. Keating is an extremely kind, respectful and knowledgeable young man! It took him about 5 minutes to diagnose the problem and he explained everything to me in easy to understand terms. I must say - I was VERY impressed!! He ordered the part for us and came back to install it when it came in. My husband thought it would take him several hours to replace the part, but Keating only took about 45 minutes. Needless to say, my husband was also very impressed with the service!! Everyone we dealt with was extremely friendly and I couldn't be happier with their service! It's nice to know there are still some good, honest, respectful companies out there! Too bad we couldn't get the same service from Choice Warranty!
Was very pleased with the prompt service by Gold Eagle...they even called and asked if they could come a day early! Keating was very professional, thorough and was able to rectify the issue quickly. He was very personable and mature for his young age, ...and his parents should be very proud! I will be setting up a bi-annual maintenance agreement with the company as felt they were honest and knowledgeable. A very positive experience!